LDraw snapshots coming up empty

[Ber]

Hello there,

Some basic questions:

1. What Operating System are you using?
   
2. What version of LDview are you using? (You can find the version on the LDview menu > Help >About LDview)
   
3. Have you tried any other model and does it behaves the same? (The LDraw-AIOI comes with a few models to try)
   

Hi Leonardo,

Thanks for responding!

1. Windows 10 (Home, 64bit, Version 1909)
2. LDView 4.3 (x86) (27 Jan, 2018)
3. Yes, I've tried a number of models, and they all result the same, a 2-10kb black/empty png file. (I have tried 4349 - Bird, 4349 - Dragon Fly, 20015 - Alligator, and 10243 Parisian Restaurant)

I've attached an example black snapshot.

I did also receive one error message during the install of AIOI, I am not sure if it is related (as I'm not sure if LDView uses POV-Ray), but I have added it just in case.