LDraw snapshots coming up empty

[Leonardo Gonzalez]

Hello there,

Some basic questions:

1. What Operating System are you using?
   
2. What version of LDview are you using? (You can find the version on the LDview menu > Help >About LDview)
   
3. Have you tried any other model and does it behaves the same? (The LDraw-AIOI comes with a few models to try)