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Parts tracker not recognizing login? - Printable Version

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Parts tracker not recognizing login? - Mark Kennedy - 2016-04-04

For some reason when I click on either the 'my submits' or 'my reviews' links under the tools link of the parts tracker it doesn't always immediately recognize that I am already logged in and will sometimes give me a message telling me I need to log in to access that function. Is anybody else having this problem? If it matters I am using Netscape Navigator version 9.


RE: Parts tracker not recognizing login? - Heiko Jelnikar - 2016-04-04

I use Mozilla Firefox and have the same problem.


RE: Parts tracker not recognizing login? - Chris Dee - 2016-04-05

(2016-04-04, 10:43)Heiko Jelnikar Wrote: I use Mozilla Firefox and have the same problem.

Is this happening always? Could you please check if you have an ldraw.org cookie named 'sid'. If that doesn't exist or has expired then the Parts Tracker will prompt you to login.


RE: Parts tracker not recognizing login? - Mark Kennedy - 2016-04-06

Found the cookie, but it is set to expire at the end of the session. Is there some way to make it permanent?


RE: Parts tracker not recognizing login? - Chris Dee - 2016-04-06

(2016-04-06, 0:08)Mark Kennedy Wrote: Found the cookie, but it is set to expire at the end of the session. Is there some way to make it permanent?

With the cookie present were you still prompted to login?


RE: Parts tracker not recognizing login? - Orion Pobursky - 2016-04-06

Also, when you log in, is the "Remember Me" checkbox checked?


RE: Parts tracker not recognizing login? - Mark Kennedy - 2016-04-06

(2016-04-06, 5:41)Chris Dee Wrote:
(2016-04-06, 0:08)Mark Kennedy Wrote: Found the cookie, but it is set to expire at the end of the session. Is there some way to make it permanent?

With the cookie present were you still prompted to login?



(2016-04-06, 5:49)Orion Pobursky Wrote: Also, when you log in, is the "Remember Me" checkbox checked?

Once the cookie is present it no longer ask me to log in, and I do have the "Remember Me" box checked.


RE: Parts tracker not recognizing login? - Chris Dee - 2016-04-06

(2016-04-06, 8:58)Mark Kennedy Wrote:
(2016-04-06, 5:41)Chris Dee Wrote:
(2016-04-06, 0:08)Mark Kennedy Wrote: Found the cookie, but it is set to expire at the end of the session. Is there some way to make it permanent?

With the cookie present were you still prompted to login?



(2016-04-06, 5:49)Orion Pobursky Wrote: Also, when you log in, is the "Remember Me" checkbox checked?

Once the cookie is present it no longer ask me to log in, and I do have the "Remember Me" box checked.

Good. That's how the authentication is supposed to work.
But myBB is still setting the cookie to expire on session close, regardless of the 'Remember Me' setting, which is different to the old forum.


RE: Parts tracker not recognizing login? - Orion Pobursky - 2016-04-06

This has to be a browser issue as I just tested on my machine and I had no problem. I use Safari. I'll fire up Firefox (and Netscape is Firefox based) and see what the issue is and how to correct it.


RE: Parts tracker not recognizing login? - Gerald Lasser - 2016-04-06

I was just prompted to log-in on the Partstracker using Firefox.

Can't really remember when it did this last time.


RE: Parts tracker not recognizing login? - Chris Dee - 2016-04-06

(2016-04-06, 20:33)Gerald Lasser Wrote: I was just prompted to log-in on the Partstracker using Firefox.

Can't really remember when it did this last time.

You need to be logged in so that the Parts Tracker knows who you are to check what permissions you have.

If you previously logged into the old (Phorum) forum and asked to be remembered permanently, the Parts Tracker would have used that cookie and you would probably never have been asked to login again. Now we are on the new (myBB) forum, the Parts Tracker only looks at the cookie from logging in to this. Even if your Phorum cookie is still valiid, it is no longer being checked. Orion is investigating why the myBB cookies are expiring on session end.


RE: Parts tracker not recognizing login? - Orion Pobursky - 2016-04-07

Ok. I just tested with fresh install of Firefox 45.0.1 on OSX 10.11.4. I logged in, posted a review, closed FireFox and reopened, and posted another review with no issues. Check your cookie settings and see if you have it set to expire cookies upon FireFox close. I'll test on my Windows machine when I get a chance.


RE: Parts tracker not recognizing login? - Chris Dee - 2016-04-07

(2016-04-07, 5:54)Orion Pobursky Wrote: Ok.  I just tested with fresh install of Firefox 45.0.1 on OSX 10.11.4.  I logged in, posted a review, closed FireFox and reopened, and posted another review with no issues.  Check your cookie settings and see if you have it set to expire cookies upon FireFox close.  I'll test on my Windows machine when I get a chance.

On my existing install of Firefox 45.0.1 on Windows 7, I logged in, posted a review, and closed firefox. On restarting Firefox, I needed to login again to post another review.


RE: Parts tracker not recognizing login? - Magnus Forsberg - 2016-04-08

I just tested it with Firefox 45.0.1 on Win 7, 64. I was logged in, uploaded a part, closed FireFox and reopened, and posted another review with no issues.


RE: Parts tracker not recognizing login? - Orion Pobursky - 2016-04-08

I figured out the problem and am working on a solution.


RE: Parts tracker not recognizing login? - Orion Pobursky - 2016-04-09

Chris, this will require a small modification to the authentication code for the PT. I'll try to send you code by tonight my time (you're 10 hrs ahead of me)


RE: Parts tracker not recognizing login? - Orion Pobursky - 2016-04-09

Problem solved and Chris has the info he needs to fix the PT.  He'll let you know when everything is patched up.


RE: Parts tracker not recognizing login? - Chris Dee - 2016-04-09

(2016-04-09, 4:07)Orion Pobursky Wrote: Problem solved and Chris has the info he needs to fix the PT.  He'll let you know when everything is patched up.

Change implemented and seems to be working. If you are logged in to the forum, the Parts Tracker now understands this across browser sessions.


RE: Parts tracker not recognizing login? - Heiko Jelnikar - 2016-04-09

Very nice, it works.


RE: Parts tracker not recognizing login? - Joao Almeida - 2017-02-02

(2016-04-09, 5:54)Chris Dee Wrote:
(2016-04-09, 4:07)Orion Pobursky Wrote: Problem solved and Chris has the info he needs to fix the PT.  He'll let you know when everything is patched up.

Change implemented and seems to be working. If you are logged in to the forum, the Parts Tracker now understands this across browser sessions.

Hello Chris.

Unfortunately its not working for me. Tried it in both Firefox and Chrome.

It might be because its set for HTTPS only and so it won't carry over to http://www.ldraw.org


RE: Parts tracker not recognizing login? - Orion Pobursky - 2017-02-02

(2017-02-02, 19:42)Joao Almeida Wrote:
(2016-04-09, 5:54)Chris Dee Wrote: Change implemented and seems to be working. If you are logged in to the forum, the Parts Tracker now understands this across browser sessions.

Hello Chris.

Unfortunately its not working for me. Tried it in both Firefox and Chrome.

It might be because its set for HTTPS only and so it won't carry over to http://www.ldraw.org

That's was my fault. I didn't consider that when I switched the forms over to https. I'll fix it right now. Logout and log back in


RE: Parts tracker not recognizing login? - Joao Almeida - 2017-02-02

(2017-02-02, 19:45)Orion Pobursky Wrote:
(2017-02-02, 19:42)Joao Almeida Wrote: Hello Chris.

Unfortunately its not working for me. Tried it in both Firefox and Chrome.

It might be because its set for HTTPS only and so it won't carry over to http://www.ldraw.org

That's was my fault. I didn't consider that when I switched the forms over to https. I'll fix it right now. Logout and log back in

Awesome! Thank you very much.